Privacy policy

Privacy Policy

Last updated: 28 July 2026

This Privacy Policy explains how S. DHUKA LLC, trading as CozVaer (“CozVaer”, “we”, “us” or “our”), collects, uses and shares personal information when you visit cozvaer.com, make a purchase, contact us or otherwise use our services.

Who We Are

CozVaer is operated by:
S. DHUKA LLC
3316 Fredrick Ct
College Station, TX 77845
United States

Email: contact@cozvaer.com

Information We Collect

Depending on how you use our services, we may collect:

  • Your name and contact details
  • Your billing and delivery addresses
  • Your telephone number and email address
  • Your account and order information
  • Your payment and transaction information
  • Your customer-service communications
  • Your returns and refund information
  • Your IP address
  • Your browser and device information
  • Cookie and analytics information
  • Information about how you use our website

Payment details are processed securely by our payment providers. We do not normally receive or retain your complete payment-card number.

How We Collect Information

We may collect information:

  • Directly from you
  • Automatically when you use our website
  • From Shopify and our payment providers
  • From delivery and fulfilment partners
  • From analytics, advertising and fraud-prevention providers
  • From other service providers involved in completing your order

How We Use Your Information

We may use your personal information to:

  • Process and deliver orders
  • Take and confirm payments
  • Provide customer support
  • Manage returns, exchanges and refunds
  • Communicate with you about your order
  • Detect and prevent fraud
  • Protect the security of our website
  • Improve our products and services
  • Understand how customers use our website
  • Comply with legal, tax and accounting obligations
  • Send marketing communications where permitted

Legal Bases for Processing

Where applicable under UK data-protection law, we process personal information based on:

  • Performance of a contract
  • Compliance with a legal obligation
  • Our legitimate business interests
  • Your consent

You may withdraw your consent at any time where processing is based on consent.

How We Share Information

We may share personal information with service providers that help us operate our business, including:

  • Shopify
  • Payment processors
  • Delivery and fulfilment partners
  • Customer-service providers
  • Analytics and advertising providers
  • Fraud-prevention and security providers
  • IT and hosting providers
  • Legal, accounting and professional advisers

We may also disclose information where required by law, to protect our legal rights or in connection with a business sale, merger or reorganisation.

Shopify

Our online store is hosted by Shopify.

Shopify processes personal information to provide its commerce platform and related services. Shopify may process information in countries outside the United Kingdom.

Please consult Shopify’s Privacy Policy for further information about its data-processing practices.

International Transfers

Our business and service providers operate internationally. Your personal information may therefore be transferred to and processed outside the United Kingdom.

Where required, we use recognised contractual or legal safeguards for international transfers.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

We may retain certain information for longer where required for legal, tax, accounting, fraud-prevention or dispute-resolution purposes.

Your Rights

Depending on your location and the applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict certain processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent
  • Opt out of direct marketing

To exercise these rights, contact us at contact@cozvaer.com.

We may need to verify your identity before completing a request.

Marketing Communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.

Unsubscribing from marketing does not prevent us from sending essential communications about your orders.

Cookies

We use essential cookies to operate our website.

Subject to your choices, we may also use optional cookies for analytics, personalisation and advertising.

You can manage optional cookies through our cookie-consent controls and your browser settings.

Children

Our services are not intended for children, and we do not knowingly collect personal information from children.

Security

We use reasonable organisational and technical measures designed to protect personal information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, practices, technology or legal obligations.

The latest version will always be published on this page.

Contact and Complaints

S. DHUKA LLC
3316 Fredrick Ct
College Station, TX 77845
United States

Email: contact@cozvaer.com

If you are located in the United Kingdom, you may also lodge a complaint with the Information Commissioner’s Office.